Run Better. Resolve Faster. Improve Continuously.
Keep your SAP landscape stable, secure and continuously improving with Sigitek Application Management Services. From application support and enhancements to BASIS, security, monitoring and performance optimization, we help you get more value from SAP.
More Than Support. Continuous SAP Improvement.
SAP Application Management Services combine operational support with proactive monitoring, technical expertise, enhancements and continuous optimization.
Application Support
Resolve incidents, service requests and functional issues across your SAP applications.
BASIS & Security
Support SAP technical operations, administration, security and system stability.
Enhancements
Continuously improve SAP functionality through controlled enhancements and extensions.
Monitoring
Monitor applications and infrastructure to identify issues before they affect business operations.
End-to-End SAP Application Management
A flexible AMS model covering functional, technical, infrastructure and continuous improvement requirements.
SAP Application Support
Keep critical SAP business processes running with structured incident and service request management.
- Incident management
- Service request execution
- Functional troubleshooting
- Root cause analysis
BASIS & Technical Support
Maintain SAP technical environments with proactive administration and system monitoring.
- System administration
- Job monitoring
- Technical troubleshooting
- System health checks
SAP Security Support
Support SAP security operations, access management and controlled changes across the landscape.
- User and role support
- Authorization troubleshooting
- Security administration
- Access-related requests
SAP Enhancements
Adapt your SAP environment as business requirements evolve through controlled enhancements.
- ABAP enhancements
- Forms and reports
- Custom developments
- Business process improvements
Performance Monitoring & Tuning
Identify bottlenecks and improve the performance of applications, transactions and system processes.
- Performance analysis
- Transaction optimization
- Database performance
- System tuning
Application Administration
Manage recurring SAP operational activities and administration requirements.
- Application administration
- Batch and job support
- Configuration support
- Operational monitoring
Release & Change Management
Control application changes and releases with a structured approach to testing and deployment.
- Change management
- Release coordination
- Testing support
- Deployment management
Rollouts, Upgrades & Migration
Support SAP landscape transformation as your organization adopts new platforms and capabilities.
- SAP upgrades
- System rollouts
- Extensions
- Migration support
DBA & System Administration
Support database and infrastructure operations that keep SAP environments reliable and available.
- Database administration
- System administration
- Database monitoring
- Operational troubleshooting
Proactive Monitoring
Move from reactive support to proactive identification of operational and technical issues.
- System monitoring
- Interface monitoring
- Job monitoring
- Alert analysis
Analysis & Reporting
Turn application support data into actionable operational insights and management reporting.
- Incident reporting
- Service analytics
- Performance reports
- Trend analysis
SAP Optimization
Identify opportunities to simplify processes, improve performance and increase SAP value.
- Process optimization
- Automation opportunities
- Technical improvements
- Continuous improvement roadmap
SAP Support That Goes Beyond Tickets
Sigitek combines SAP functional expertise, ABAP development, BASIS, infrastructure, integration and automation capabilities to provide a broader application management model.
A Structured Approach to SAP Operations
Our approach combines transition, stabilization, proactive support and continuous improvement.
Discover
Understand the SAP landscape, applications, integrations, incidents and operational requirements.
Transition
Establish knowledge transfer, documentation, ownership and support processes.
Stabilize
Resolve priority issues, establish monitoring and bring operational processes under control.
Optimize
Identify improvements, automation opportunities and performance enhancements for continuous value.
One AMS Partner Across Your SAP Landscape
Bring functional support, development, technical operations, integration and monitoring together through one coordinated application management model.
Make Your SAP Landscape More Reliable
Move beyond reactive SAP support with a structured Application Management Services model designed around stability, performance, security and continuous improvement.
Talk to Our SAP Experts →