Turn Customer Orders Into Connected SAP Transactions
A modern web-based Customer Order Management Portal designed for SAP — enabling customers to place orders, track fulfillment, manage approvals and connect seamlessly with SAP Sales Order processing.
Make Customer Ordering Simple, Fast & Connected
Give customers a modern digital experience for creating and tracking orders while keeping SAP as the system of record for sales order processing.
Customer Order Journey
Everything You Need to Manage Customer Orders
A unified customer-facing order experience connected with SAP sales processes and enterprise workflows.
Customer Registration
Enable customers to register and maintain relevant account, contact and shipping information.
Product Catalogue
Present products and relevant information through a centralized customer-facing catalogue.
Create Sales Orders
Allow customers to create orders through a responsive web-based ordering experience.
Order Tracking
Provide visibility into order status, shipping movement and expected delivery timelines.
Workflow & Approval Matrix
Route customer orders through configurable approval rules before SAP order creation.
Reports & Dashboard
Monitor order volumes, sales trends, fulfillment performance and operational metrics.
Web & Mobile Access
Give customers access to ordering and tracking capabilities across modern devices.
SAP Integration
Connect customer-facing transactions with SAP sales order and fulfillment processes.
Enterprise Workflows
Integrate approval, notification and downstream business processes into the order lifecycle.
From Customer Request to SAP Fulfillment
Register
Customer creates an account.
Browse
Select products and quantities.
Order
Submit the sales order.
Approve
Apply approval rules.
SAP
Create order in SAP.
Track
Monitor fulfillment.
A Connected Layer Between Customers and SAP
Deliver a modern customer experience while keeping your core sales processes connected to SAP.
Turn Order Data Into Operational Visibility
Give sales, customer service and management teams a consolidated view of customer order activity.
Order Volumes
Monitor order quantities and trends across customers and periods.
Sales Trends
Analyse sales activity and customer ordering patterns.
Fulfillment
Track order fulfillment efficiency and delivery progress.
Customer Visibility
Provide customers with transparent order status and tracking information.
Enterprise Order Management With SAP Expertise
Combine customer experience, web technology and SAP process expertise in one solution.
Business Benefits
Sigitek Advantage
Give Your Customers a Smarter Way to Order
Connect your customer ordering experience with SAP, automate approvals and give customers real-time visibility into their orders.
