SAP Application Management Services
SAP systems play a crucial role in business operations and decision-making. Poorly modified and outdated applications can hamper growth and reduce the overall efficiency of organizations. At the same time, employing full-time skilled in-house SAP support staff may not be cost effective. This, combined with problems with service and delivery reliability have resulted in organizations looking at external resources for their SAP application management. Such relationships can help deliver continuous package improvements, help organizations stay ahead of changes in the marketplace and yield better ROI.
By outsourcing noncore functions, corporates can focus on bettering their businesses. Our SAP Application Management services provide sustained support and improvement of SAP solution-based landscapes. We help to optimize all business related processes and reduce total cost of ownership (TCO). Our deep industry expertise, technical know-how and constant enhancement of service quality enable organizations to focus on building their business while we take care of their application management needs.
Sigitek's SAP AMS portfolio spans multiple industry verticals, various lines of business, and technology areas such as SAP HANA, analytics, and mobility. Our Application Management Service can also support internal teams by augmenting their skills. We provide a reliable, scalable and flexible engagement model that that caters to the need of evolving business scenarios.
We understands that the requirements of each client are diverse yet unique. This has helped us develop multiple levels of support, multiple pricing, and flexible delivery models. We cater to business needs from basic customer queries to mini projects.
Our SAP Application Management Services (AMS) include
- Application support
- BASIS and Security support
- Bug fixes
- Service Request Execution
- Application Administration
- Release Management
- Rollouts, upgrades, extensions, and migrations
- DBA support and system administration
- Regular monitoring and troubleshooting
- Performance monitoring and tuning
- Analysis & reporting